- A confirmation email of your order details will be sent to you once received. We will begin to process your order as soon as possible, which you will be able to track from 'Track Order Details'
- A tracking number will be sent to you by email once your item is shipped out
- To check shipping details, please see the following table
| REGION | COST (BASED ON THE ACTUAL PAID AMOUT) | PROCESSING TIME | DELIVERY TIME |
|---|---|---|---|
| USA | Free shipping on orders of US$120 or more to the United States and HKD$450 or more to Hong Kong. | 2-4 Business Days | 10-25 Business Days |
| UK | 2-4 Business Days | 10-25 Business Days | |
| CA | 2-4 Business Days | 10-25 Business Days | |
| AU | 2-4 Business Days | 10-25 Business Days | |
| HK | 2-4 Business Days | 4-7 Business Days | |
| OTHER | 2-4 Business Days | 6-30 Business Days |
* We may not guarantee delivery in the proposed time frame.
* All of our orders are shipped via SF, DHL, FedEx, USPS, TNT, OCS, UPS, and other carriers, depending on your location.
Note:
- The delivery time does not include the processing time required. (1.which is usually 2-4 working days)
- If you have requested an item to be customised, please allow four or more working days within the processing time.
- Before you place your order, please confirm the shipping address, as later changes may result in additional charges.
Holiday Shipping Deadlines
Please note that shipping carriers are experiencing unavoidable shipping delays at the end of the year. So please refer to the cut-off dates below to make sure you receive your packages before the holidays.
Pre-Sale Items
If your order contains pre-sale items, your order will not be shipped until the pre-sale items are in stock. We're sorry that we do not support split shipment at the moment.