Q: How to change my shipping address?

A: The first thing to do is send us an email stating you need to change your shipping address.

Here is the email address:

info@soul-cial.com

Generally, we can only update your shipping address before shipment. To ensure that your package can be properly delivered, please ensure that your address is complete and correct with all information including apartment/suite/room numbers.

Please kindly note we are unable to cancel an order after shipment. Please keep an eye on your order status to make sure you can receive your order.

We appreciate your understanding.