Q: Why was my package returned?

A: 1. The address is not specific enough, so the package cannot be delivered. We will contact you as soon as we become aware of this situation. If we contact you and get no response before the deadline, the package will be returned.

2. The package has not been signed for within the specified time. The logistics company will directly return the package after the expiration date.

Please don't worry, if you encounter this problem, please get in touch with our customer service immediately, we will try our best to solve this problem for you.